The beautiful porch that guests enjoy at the Ballantyne Hotel

About

Expanding on the Vision – A Legacy of Quality and Service From SouthPark to Ballantyne

Southpark office properties

For nearly 50 years, the Bissell organization has been helping customers with their office and hospitality needs in Charlotte, North Carolina. Bissell has played a pivotal role in Charlotte’s growth, its success and national reputation for excellence.

Bissell established its strong reputation for quality and superior service in SouthPark. The organization transformed pasture land into one of the most successful multi-use communities in the Southeast. Reinforcing the importance that location is everything, Bissell surrounded commercial properties around SouthPark Mall, today’s premier shopping destination.

Bissell’s initial portfolio included Class A office buildings, Specialty Shops on the Park and The Park Hotel. The organization also developed The Park, an office development designed to meet the needs of major corporations. By the early 1990s, SouthPark had become the second largest business district in North Carolina.

The walking bridge at Cullman Park

By the mid-1990s, with little land left for development in SouthPark, Bissell decided to set its focus a few miles south. The vision for Ballantyne was about to become a reality.

Bissell is recognized as the primary developer of Ballantyne, a 2,000-acre, master planned community located in the heart of Charlotte. Several decades ago, the Bissell and Harris families envisioned an environment where a diverse population could find opportunities for housing, retail and employment – all within a 10-minute drive. Created on family farmland, the master developers invested in a strong infrastructure to ensure at its inception that Ballantyne would be a sustainable community.

Today, Ballantyne is recognized as one of the most successfully designed and executed mixed use communities in the nation. The original vision is being realized, as Ballantyne connects homes, offices, hotels, golf and other recreational outlets to build a comprehensive and convenient lifestyle.

Dalton Green

Bissell controls the 535-acre Ballantyne Corporate Park, instilling an unparalleled sense of trust among tenants and the broader community. Continuing to create unprecedented opportunities for businesses to locate and grow, Bissell is elevating Ballantyne’s mission to provide a better quality of life.

Providing unparalleled access to numerous residential options, medical offices, childcare facilities, retail, fitness, nearly 40 dining choices, 600 hotel rooms and over four million square feet of office space, Ballantyne has gained so much momentum that many think of Ballantyne as a vast geographic area existing in the southern portion of Mecklenburg County.

Our Commitment

To deliver exceptional experiences, exceeding customer expectations at all office and hospitality venues.

Meet Our Leadership Team

Our Core Principles

Commitment to Excellence

We are dedicated to continuous improvement, driven by the opportunity to further enhance the daily experience for our customers.

One Owner Difference

One majority owner controls the Ballantyne portfolio, instilling an unparalleled sense of trust among tenants and the greater community.

Quality Product

We are committed to providing the best in quality. Our owner takes great pride in continuous improvement and regularly invests in our portfolio to enhance our customers’ experiences.

Service

Our goal is to provide exceptional levels of service to our customers and the community. We are always moving forward in our efforts to grow and improve upon the service experience.

Collective Wisdom

The organization encourages associates to identify best practices and adopt a forward-thinking mentality. The entire team is motivated to work more efficiently and explore new ways to strengthen collective efforts.

Sustainability

From the beginning, Bissell has understood the value and importance of creating environmental sustainability within its office environment as well as among customers and the community.

A headshot of Smoky Bissell, Chairman of the Bissell Companies

A message from Smoky Bissell, Chairman:

"All I had in my mind was, ‘This is a blank canvas – don’t screw it up!"

Smoky Bissell
Chairman

Historical Milestones
  • Bissell logo
    1964
    • Smoky Bissell establishes H.C. Bissell & Associates in Charlotte.
  • Bissell logo
    1967
    • Bissell establishes a property management and leasing office in Greensboro and expands Charlotte office.
  • The Bissell-Hayes Realtors building sign after Bissell joined forces with Betty Hayes Realty to form a residential real estate firm
    1971
    • Bissell joins forces with Betty Hayes Realty to form Bissell-Hayes, Realtors, a residential real estate firm.
  • Bissell logo
    1972
    • Bissell breaks ground on landmark 120,000-square-foot speculative building in SouthPark.
  • Bissell logo
    1973
    • Johnny Harris joins Bissell’s Greensboro office.
  • Bissell logo
    1974
    • Bissell and Harris start first of three residential subdivisions at Quail Hollow Country Club.
  • An aerial view of the SouthPark development site
    1976
    • The Equitable Life Assurance Society chooses SouthPark as the site for its regional service center.
  • Bissell logo
    1977
    • Bissell completes first two office buildings in SouthPark.
  • A water fountain at night in the Specialty Shops of SouthPark
    1979
    • Bissell builds Specialty Shops on The Park to bring another lifestyle amenity to SouthPark.
  • An exterior look at the offices on The Park
    1981
    • Offices on The Park, keeping with architectural genre of Specialty Shops on The Park opens.
    • Bissell begins its most ambitious project to date, The Esplanade, a 220,000-square-foot building.
  • Exterior shot of the entranceway to The Park Hotel, the first Four Star hotel in Charlotte
    1984
    • Bissell begins focusing on the Fairview Center, which was Bissell’s first mid-rise office building.
    • Bissell opens The Park Hotel, which would become the first Four Star hotel in Charlotte.
  • Bissell logo
    1986
    • Bissell, Harris and Andy Heath purchase Carnegie.
    • SouthPark becomes the second largest business district in NC, with 1.8 million square feet developed by Bissell.
  • Bissell logo
    1992
    • Bissell and Harris decide to separate and start independent endeavors to match respective interests. Bissell focuses on developing Bissell Companies and Harris begins Lincoln Harris.
  • A group shot of Bissell Patrick, Inc., and Grubb & Ellis shortly after their affiliation
    1995
    • Bissell has developed 2.4 million square feet of office space in SouthPark.
    • Bissell Patrick, Inc., the organization’s brokerage division, forms affiliation with Grubb & Ellis.
    • Bissell purchases land for Ballantyne Corporate Park.
    • Four corner monuments are constructed to create a statement entrance for the new community of Ballantyne.
  • Bissell breaking ground on the first building in Ballantyne Corporate Park
    1996
    • Bissell breaks ground on first building in Ballantyne Corporate Park in August.
  • A photo of the Dana Rader Golf School
    1997
    • Bissell Patrick forms as the commercial real estate brokerage subsidiary of Bissell Companies.
    • Dana Rader Golf School opens in October.
  • The grand opening of the Courtyard by Marriott Charlotte Ballantyne, Bissell’s first hotel in Ballantyne
    1998
    • Equitable Life, a built-to-suit facility, opens in February, boosting the start of Ballantyne.
    • The Golf Club at Ballantyne opens in May, quickly recognized as the best new course in NC.
    • Courtyard by Marriott Charlotte Ballantyne, Bissell’s first hotel in Ballantyne, opens in November.
  • The ESPN building
    1999
    • ESPN building, serving as its regional operations headquarters, opens in August.
  • An office building in the Ballantyne Corporate Park
    2000
    • Ballantyne Corporate Park features nearly one million square feet in office buildings.
  • Exterior view of the Staybridge Suites Charlotte Ballantyne
    2001
    • Staybridge Suites Charlotte Ballantyne opens in March.
    • Ballantyne Resort opens in September.
  • The luxurious interior of the Lodge at Ballantyne, a 35-room retreat
    2002
    • The Lodge at Ballantyne, a 35-room retreat, opens in April.
    • The Spa at Ballantyne opens in May.
  • Staybridge Great Room
    2003
    • Staybridge by Suites Charlotte Ballantyne receives the Torchbearer Award, the top honor from InterContinental Hotels Group for excellence in guest satisfaction and quality assurance. The hotel will go on to win this award five more times.
  • Exterior view of the Ballantyne Hotel
    2005
    • Bissell completes nearly 200,000 square feet of medical office space over a two-year period.
    • The Ballantyne Hotel joins Starwood Hotels & Resorts’ The Luxury Collection.
  • Aerial view of the Ballantyne Corporate Park
    2006
    • The west side of Ballantyne Corporate Park is largely built out, with 26 buildings totaling 2.4 million square feet.
    • The Marriott family purchases The Park Hotel, enabling Bissell to focus on its Ballantyne hotel portfolio.
  • Bissell logo
    2007
    • Bissell breaks ground on 800,000 square feet, which will be built to LEED® standards, on the east side of Ballantyne Corporate Park
  • Lessons at the Dana Rader Golf School
    2008
    • Dana Rader Golf School is named a Top 25 Golf School in the Nation by Golf Magazine. The School continues to receive this honor annually.
    • Ballantyne Corporate Park’s total office square footage grows to 3.2 million.
  • Exterior view of Aloft Charlotte Ballantyne
    2009
    • Ballantyne Resort receives Forbes (formerly Mobil) Four-Star awards for lodging, dining and spa. This is the first of annual repeat designations from Forbes Travel Guide.
    • The four-bedroom Cottage at Ballantyne opens in April.
    • Ballantyne Resort is renamed as The Ballantyne Hotel & Lodge to better reflect its distinctive lodging options.
    • Aloft Charlotte Ballantyne opens in October.
  • The Best in Industry Award for Customer Service Excellence from CEL & Associates
    2010
    • Bissell Patrick merges with Merrifield Partners and The Carolina Group to create Merrifield Patrick Vermillion. This move enables Bissell to continue its focus on developing and leasing Ballantyne.
    • Irby is first Bissell building to earn LEED® Gold Certification from USGBC in March.
    • Aloft Charlotte Ballantyne receives LEED Certification in October, representing only the tenth LEED-certified property for Starwood Hotels and Resorts Worldwide.
    • Ballantyne Corporate Park is named International Park of the Year by the Building Owners and Managers Association International (BOMA).
    • Bissell Property Services is honored nationally with Best in Industry Award for Customer Service Excellence from CEL & Associates.
  • Bissell breaking ground on two 10-story buildings totaling 550,000 square feet
    2011
    • Bissell breaks ground on two 10-story buildings totaling 550,000 square feet in June, representing the largest speculative project in the nation at that time.
    • Bissell receives the NAIOP Sustainable Development Award for the Boyle and Harris Office Buildings.
  • An aerial view of Ballantyne Corporate Park
    2012
    • Bissell is recognized as a Best Place to Work by the Charlotte Business Journal in November.
    • Ballantyne Corporate Park’s total office square footage increases to more than four million, including two million square feet of LEED Gold ®-certified space.
  • Bissell logo
    2013
    • Bissell Property Services is honored nationally with Best in Industry Award for Customer Service Excellence from CEL & Associates.
    • Aloft Charlotte Ballantyne is recognized as the #1 overall hotel for the global Aloft brand by Starwood Hotels & Resorts Worldwide.
    • Courtyard by Marriott Charlotte Ballantyne is honored as a Platinum Hotel by Marriott International.
  • Bissell logo
    2014
    • Bissell celebrates its 50-year anniversary in August.
    • Dana Rader Golf School is selected by the Golf Channel as a featured Golf Channel Academy.
  • Brigham-1
    2015
    • Bissell breaks ground on its largest building to date, the 287,507-square-foot Brigham Building.

Interested in working with us?

We are a company that offers a welcoming and empowering environment. We seek the best and brightest and offer associates the resources they need to succeed in the workplace. We embrace growth, innovation and best practices, and we value experience, a can-do attitude and loyalty – our average employee has been with us almost five years.

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